Your monitors tell you when something broke. Status page analytics tell you who noticed. A three-minute blip at night with ten visits is a footnote. The same blip at 10:00 with 4,812 visits from Sweden and Germany in forty minutes is something your support and account teams need to know about.
Analytics are built into every Uptimecheck status page.
What you can see
- Visits over time, so you can line traffic up with the incident.
- Location by continent, country and city.
- Referrers and UTM: your app, an incident email, a social post or a search engine.
- Devices and browsers: mobile, desktop or tablet.
- Languages: which languages your visitors use.
- Visit times: when people check your page.
How teams use it
Support
Compare status page visits to ticket volume. If thousands checked the page and fifty wrote in, the page did its job. If visits are low and tickets are high, customers are not finding the page; link it from your app and help center.
Agencies
Show a client how many of their customers checked the status page during an outage, and from which markets. It turns a vague “some people noticed” into a number you can discuss.
Product and marketing
Tag the link in your incident emails with UTM parameters and see how many people followed it. Plan communication for the countries and devices that actually check your page.
A real picture of the incident
Combine status page analytics with your monitoring data and incident timeline. You know when it broke, how long it lasted from your uptime checks, and how many people were affected enough to look. The incident report you send afterwards is better for it.
Privacy and data
Status page analytics show aggregated information about visits: where they came from, which devices and browsers were used, and when. Use it to understand reach and plan communication, alongside your own privacy policy and the consent rules that apply to your audience.
After the incident
When you write the incident report, include the numbers: how long it lasted, how many people checked the status page, and from which markets. It makes the report concrete, helps decide whether customers need a personal follow-up, and shows the value of having the page in the first place. Over time, the visit patterns also tell you which incidents your customers really notice and which go by unseen.
Spot the incidents customers notice
Some incidents pass without a single visit to the status page; others bring thousands. Comparing the two helps you decide where to invest in redundancy, and which components deserve the clearest names and the fastest updates.
Status pages with analytics are included on every plan. See the pricing page for status page limits, and read how to create a status page to set one up.