Uptime monitoring and status pages for SaaS
Customers forgive an outage. They do not forgive finding out on their own and hearing nothing. A SaaS team needs two things: to know first, and to tell customers clearly.
Monitor the API, not just the marketing site
Your marketing site is usually the last thing to break. Monitor login, your main API endpoints and the webhooks you depend on, with custom headers, bodies and response validation. Use heartbeats for background jobs such as billing runs and data syncs. See the API monitoring checklist.
A status page with your branding
Publish a status page with your branding, connected to the monitors behind each component. Analytics show visits by country, referrer and device, so you can measure how many customers an incident really reached. Read how to create a status page customers trust.
Incidents with a paper trail
Incident notices go out when a monitor goes down and when it recovers, with the total downtime. Weekly and monthly email reports give you a record to share with customers who ask about reliability.
Monitoring that scales with you
From MVP to scale
Early on, a few monitors and an email alert are enough. As customers grow, so do the expectations: a public status page, a Telegram or Teams alert for the person on call, monitoring for background jobs and an API so monitoring keeps up with every new service. Uptimecheck grows with each step without changing tools, and without pricing that charges you for every new team member.
Investors and enterprise customers will ask how reliable you are. The answer is easier when your status page shows months of uptime history and your reports list every incident with its duration.
Background jobs count too
Billing runs, report generation and data syncs rarely show up on a status page, but customers notice when invoices do not arrive or exports are empty. Add a heartbeat to each scheduled job so a silent failure becomes an alert the same night.
Start small and move up as you grow, at a fixed price without per-seat fees. Every plan includes alerts by email, Slack, Discord, Telegram, Microsoft Teams and webhook; Professional adds API access, more monitors and a year of data. See the pricing page.