Uptime monitoring for web agencies
An agency’s reputation is built on the sites it looks after. When a client’s shop goes down on a Friday evening, it does not matter whose hosting failed. What matters is whether you knew first and had an answer ready. Our article on uptime monitoring for web agencies goes deeper.
One project per client
Group each client’s monitors, heartbeats, domains, servers and status page in a project. Add the team members who work on that client. Everyone sees their own clients; you see all of them.
A status page per client, on their domain
Give every client their own status page with their logo and colors. Remove the Uptimecheck branding so it looks like part of your service. Password-protect pages meant for internal stakeholders. With analytics on every page, you can show the client how many of their customers checked it during an incident.
Reports you can forward
Weekly and monthly email reports summarise uptime, incidents and response times. Forward them as part of your maintenance retainer, or export data to CSV, JSON or PDF for your own report template.
Pricing that suits agencies
A typical week with Uptimecheck
Monday, a reminder says a client’s certificate expires in 14 days; it is renewed before lunch. Wednesday, a heartbeat for another client’s nightly export goes missing; the hosting provider changed the PHP version, and the job is fixed the same morning. Friday at 18:40, a client shop answers 503. You get the Slack alert, the status page shows the problem, and the client sees it before they think to call. The monthly report goes out on the first, with every incident and the total downtime per site.
None of that needs a dedicated operations team. It needs the checks in place and the alerts going to the right person. Add each new client in a few minutes, or script onboarding with the API as your client list grows.
Fixed monthly price in euro, without per-seat fees or a charge per status page. Professional includes 100 monitors and 25 status pages; Business includes 250 monitors, 250 status pages and unlimited teams. See the pricing page, or automate client onboarding with the REST API.