If you build or maintain websites for clients, uptime monitoring belongs in your toolkit. Downtime costs your clients revenue and reputation, and they expect their agency to know about it first.
Downtime happens for many reasons, from server problems and expired certificates to a plugin update gone wrong. What matters is how quickly you find out. With monitoring in place, you get an alert as soon as a site stops responding, often before the client notices.
How do I monitor the uptime of a website?
With a service like Uptimecheck, you add the website’s URL, choose how often it should be checked and pick where alerts go. Checks run as often as every minute, and alerts can go to email, Slack, Microsoft Teams, Discord, Google Chat, Mattermost, Telegram, PagerDuty, ntfy, Pushover, webhooks and push notifications on your phone, on every plan.
For agencies a few features make a big difference:
- Projects to group monitors and status pages per client.
- Status pages for each client, so they can see what is happening without calling you.
- Client reports: a private link to a live uptime report for each client, with no account needed, which can also be emailed to the client every month.
- Client dashboards (Professional and Business): a read-only login to one project, so people at the client see their uptime, incidents and reports but no settings.
- SSL and domain expiry checks, so no client site breaks because a renewal was missed.
Already monitoring client sites somewhere else? Uptimecheck imports monitors from UptimeRobot, Better Stack, Pingdom and StatusCake, so you do not have to add them again by hand.
Why bother?
First, it keeps clients informed, so they can take action and trust that you are on top of things. Second, it reveals problems early: slow responses and failing checks often point to issues before they cause real damage.
Getting started
Uptimecheck has a 14-day free trial with no credit card required, so you can add your client sites and see how it fits your workflow. After the trial, plans are priced by the number of monitors and features you need. See pricing.