How to schedule a maintenance window

During a maintenance window the chosen monitors aren’t checked, no incidents open and no alerts go out. The time doesn’t count against uptime.

Schedule a window

1. Open Maintenance in the sidebar and choose Schedule maintenance.
2. Enter a Title, such as “Database upgrade”, and pick the Monitors.
3. Under Starts, choose Now or Later and the time, and choose how long it Lasts: from 15 minutes to 1 day.
4. Under Repeats, keep Does not repeat, or choose Every day, Every week or Every month.
5. Optionally write a Message for status pages.
6. Choose Schedule. The button says Start maintenance for work that starts now, and Schedule recurring for a series.

Status pages and subscribers

• Status pages that show any of the chosen monitors list the window, with your message, from 7 days before it starts.
• For a one-off window, tick Email status page subscribers. Confirmed subscribers get an email now, and another if you cancel the window before it starts.
• For a recurring window, choose Remind status page subscribers 1 hour, 3 hours or 1 day before each window.

Change of plans

End a running window early with End now, cancel one that hasn’t started, or stop a whole series with Stop repeating. You can also start a window from your deploy script through the REST API.

More on incident management.