Incidents and on-call
How outages are confirmed and documented, acknowledging and escalating incidents, on-call schedules and maintenance windows without false alarms.
Articles
- How to set up an on-call schedule People take turns, and alerts reach whoever is on call.
- How to set up escalation and acknowledge incidents Alert some channels only when an outage lasts and nobody is on it.
- How to schedule a maintenance window Planned work without alerts, incidents or lost uptime.
- How incidents, evidence and reviews work What an incident shows you, and how to write a review.
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