Live status · E-commerce and payments
Is BigCommerce down?
Up · checkedNo, BigCommerce is not down right now: bigcommerce.com answered our check at 23:16 UTC, and BigCommerce’s status page reports no problems.
BigCommerce is an e-commerce platform for online stores.
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Up
BigCommerce is up
bigcommerce.com answered our last check in 242 ms. The official status page reports no problems.
- Last checked
- Response
- HTTP 200 · 242 ms
- Checked from
- New York, Stockholm and London
- Uptime since 16 Oct
- 100%
Official status: All Systems Operational
Status pageEmail me when BigCommerce goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with BigCommerce?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether BigCommerce is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with BigCommerce reported in the last 24 hours.
//_02 Common problems
BigCommerce not working? Common problems and fixes
What usually helps when BigCommerce fails for you while it works for others.
Check bigcommerce.com from our serverGuides
Checkout errors
Test a checkout and check recent app or theme changes. Problems for every store show on BigCommerce’s status page.
The control panel won’t load
Try another browser; the storefront can keep working while the control panel has problems.
An app stops syncing
Apps run on their makers’ servers; reconnect the app or contact its maker.
//_03 Last 24 hours
BigCommerce response time
How long bigcommerce.com took to answer our checks from New York, Stockholm and London, averaged per 15 minutes.
- Average
- 296 ms
- Slowest
- 506 ms
- Failed checks
- 0
//_04 Uptime
BigCommerce uptime, last 90 days
- 24 hours
- 100%
- Since 16 Oct
- 100%
//_05 Outages
Recent BigCommerce outages
Since we started checking BigCommerce on 16 Oct 2026, our checks every 2 minutes have not found BigCommerce down. BigCommerce’s status page reported 2 incidents in that time, the latest on 27 Oct 2026.
- Outages in our checks, since 16 Oct
- 0
- Downtime, since 16 Oct
- None
- Longest outage
- –
- Status page incidents, since 16 Oct
- 2
Outage timeline
-
Bolt payments are currently failing
27 Oct 2026, 05:31 UTC · 2 h 11 min · status page
-
Some Android shoppers on headless storefronts may be unable to reach checkout
26 Oct 2026, 12:10 UTC · 2 h 11 min · status page
Open on BigCommerce’s status page
No open incidents on BigCommerce’s status page right now.
BigCommerce components on its status page
- API & Webhooks Operational
- Client Portal Operational
- Avalara Operational
- B2B Edition - API Operational
- Support Center Operational
- Checkout & Payment Processing Operational
- Braintree Operational
- B2B Edition - Dashboard Operational
- Control Panel Operational
- Braintree PayPal Processing Operational
- B2B Edition - Buyers Portal Operational
- Email Operational
- Reporting & Analytics Operational
- Storefront Operational
- Stripe Operational
Every BigCommerce outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show BigCommerce’s status on your site
Does your product depend on BigCommerce?
Uptimecheck watches BigCommerce’s status page and your own site, and alerts your team by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook when either has an outage, so you can tell your customers first.
//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
Checked from Stockholm, Sweden · Free, no sign-up
More on bigcommerce.com: SSL certificate · DNS records · email setup · domain expiry
About BigCommerce outages
Is BigCommerce down right now?
No, BigCommerce is not down right now: bigcommerce.com answered our check at 23:16 UTC, and BigCommerce’s status page reports no problems.
When was BigCommerce last down?
Our checks haven’t found BigCommerce down since we started checking it on 16 Oct 2026. BigCommerce’s status page last reported an incident on 27 Oct 2026: “Bolt payments are currently failing”.
How often does BigCommerce go down?
Since we started checking BigCommerce on 16 Oct 2026, our checks every 2 minutes have not found BigCommerce down. BigCommerce’s status page reported 2 incidents in that time, the latest on 27 Oct 2026.
How does Uptimecheck check BigCommerce?
We request https://www.bigcommerce.com/ every 2 minutes from New York, Stockholm and London. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it. We also read BigCommerce’s official status page every 2 minutes.
What can I do when BigCommerce is down?
Check BigCommerce’s official status page for updates and try again in a few minutes. If bigcommerce.com works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on BigCommerce, tell your customers on your status page before they email support.
Why is BigCommerce not working for me when it is up?
Our check shows that bigcommerce.com answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break BigCommerce for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when BigCommerce has an outage?
Yes. Start a free trial and Uptimecheck watches BigCommerce’s official status page for you and alerts you by email, SMS, Slack, Microsoft Teams, Discord, Telegram or webhook when it reports an outage, and again when it is resolved.
More E-commerce and payments services
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Uptimecheck checks your own websites, APIs and cron jobs as often as every minute, confirms every failure from a second location and alerts you before your users start searching.
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