Live status · Work and collaboration
Is Intercom down?
Up · checkedNo, Intercom is not down right now: intercom.com answered our check at 18:07 UTC.
Intercom is customer messaging and support software.
14-day free trial · Then free on 5 monitors · No credit card
Up
Intercom is up
intercom.com answered our last check in 932 ms. No problems found.
- Last checked
- Response
- HTTP 200 · 932 ms
- Checked from
- Stockholm, London and New York
- Uptime since 19 Oct
- 100%
Intercom’s status page can’t be read automatically.
Status pageEmail me when Intercom goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with Intercom?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether Intercom is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with Intercom reported in the last 24 hours.
//_02 Common problems
Intercom not working? Common problems and fixes
What usually helps when Intercom fails for you while it works for others.
Check intercom.com from our serverGuides
The Messenger doesn’t show on your website
Check that Intercom’s script loads, since ad blockers often block it, and that the Messenger is on for that audience.
Messages arrive late
Intercom’s status page lists delays in message delivery and the inbox.
//_03 Last 24 hours
Intercom response time
How long intercom.com took to answer our checks from Stockholm, London and New York, averaged per 15 minutes.
- Average
- 735 ms
- Slowest
- 899 ms
- Failed checks
- 0
//_04 Uptime
Intercom uptime, last 90 days
- 24 hours
- 100%
- Since 19 Oct
- 100%
//_05 Outages
Recent Intercom outages
Since we started checking Intercom on 19 Oct 2026, our checks every 2 minutes have not found Intercom down.
- Outages in our checks, since 19 Oct
- 0
- Downtime, since 19 Oct
- None
- Longest outage
- –
- Checked since
- 19 Oct 2026
Outage timeline
No outages of Intercom, in our checks or on its status page, since we started checking it on 19 Oct 2026.
Open on Intercom’s status page
Intercom publishes incidents on its own status page, which we link to above.
Every Intercom outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show Intercom’s status on your site
Want this for your own website?
Uptimecheck checks your site as often as every minute from Stockholm, London and New York, confirms every failure from a second location and alerts you by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook, usually before your customers notice.
//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
Checked from Stockholm, Sweden · Free, no sign-up
More on intercom.com: SSL certificate · DNS records · email setup · domain expiry
About Intercom outages
Is Intercom down right now?
No, Intercom is not down right now: intercom.com answered our check at 18:07 UTC.
When was Intercom last down?
Our checks haven’t found Intercom down since we started checking it on 19 Oct 2026.
How often does Intercom go down?
Since we started checking Intercom on 19 Oct 2026, our checks every 2 minutes have not found Intercom down.
How does Uptimecheck check Intercom?
We request https://www.intercom.com/ every 2 minutes from Stockholm, London and New York. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it.
What can I do when Intercom is down?
Check Intercom’s official status page for updates and try again in a few minutes. If intercom.com works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on Intercom, tell your customers on your status page before they email support.
Why is Intercom not working for me when it is up?
Our check shows that intercom.com answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break Intercom for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when Intercom goes down?
Intercom has no status page we can read, so bookmark this page. For your own websites and APIs, Uptimecheck checks as often as every minute and alerts you by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook.
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14-day free trial · Then free on 5 monitors · No credit card