Live status · Video, music and games
Is Prime Video down?
Up · checkedNo, Prime Video is not down right now: primevideo.com answered our check at 18:20 UTC.
Prime Video is Amazon's streaming service.
14-day free trial · Then free on 5 monitors · No credit card
Up
Prime Video is up
primevideo.com answered our last check in 311 ms. No problems found.
- Last checked
- Response
- HTTP 200 · 311 ms
- Checked from
- London, New York and Stockholm
- Uptime since 19 Oct
- 99.935%
Prime Video has no public status page.
Email me when Prime Video goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with Prime Video?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether Prime Video is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with Prime Video reported in the last 24 hours.
//_02 Common problems
Prime Video not working? Common problems and fixes
What usually helps when Prime Video fails for you while it works for others.
Check primevideo.com from our serverGuides
Video won’t play or stops with an error
Restart the app and the device, update the app, then sign out and in again.
“This video is currently unavailable”
Titles come and go and differ by country, so this is usually not an outage.
Too many devices streaming
An account can only stream on a few devices at once. Stop playback on another device.
//_03 Last 24 hours
Prime Video response time
How long primevideo.com took to answer our checks from London, New York and Stockholm, averaged per 15 minutes.
- Average
- 855 ms
- Slowest
- 1445 ms
- Failed checks
- 47
//_04 Uptime
Prime Video uptime, last 90 days
- 24 hours
- 99.151%
- Since 19 Oct
- 99.935%
//_05 Outages
Recent Prime Video outages
Since we started checking Prime Video on 19 Oct 2026, our checks found Prime Video down 7 times, for 14 min in total. The longest outage lasted 2 min, on 21 Oct 2026. That is 99.935% uptime from our checks.
- Outages in our checks, since 19 Oct
- 7
- Downtime, since 19 Oct
- 14 min
- Longest outage
- 2 min
- median 2 min
- Checked since
- 19 Oct 2026
Outage timeline
-
HTTP 503 Service Unavailable
3 Nov 2026, 17:24 UTC · 2 min · our checks
-
HTTP 503 Service Unavailable
3 Nov 2026, 16:22 UTC · 2 min · our checks
-
HTTP 503 Service Unavailable
3 Nov 2026, 15:38 UTC · 2 min · our checks
-
HTTP 503 Service Unavailable
3 Nov 2026, 14:50 UTC · 2 min · our checks
-
HTTP 503 Service Unavailable
3 Nov 2026, 08:14 UTC · 2 min · our checks
-
HTTP 503 Service Unavailable
2 Nov 2026, 21:24 UTC · 2 min · our checks
-
HTTP 500 Internal Server Error
21 Oct 2026, 06:40 UTC · 2 min · our checks
Reported by Prime Video
Prime Video doesn’t publish a status page, so our checks are the only signal here.
Every Prime Video outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show Prime Video’s status on your site
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//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
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More on primevideo.com: SSL certificate · DNS records · email setup · domain expiry
About Prime Video outages
Is Prime Video down right now?
No, Prime Video is not down right now: primevideo.com answered our check at 18:20 UTC.
When was Prime Video last down?
Our checks last found Prime Video down on 3 Nov 2026 at 17:24 UTC, for 2 min: HTTP 503 Service Unavailable.
How often does Prime Video go down?
Since we started checking Prime Video on 19 Oct 2026, our checks found Prime Video down 7 times, for 14 min in total. The longest outage lasted 2 min, on 21 Oct 2026. That is 99.935% uptime from our checks.
How does Uptimecheck check Prime Video?
We request https://www.primevideo.com/ every 2 minutes from London, New York and Stockholm. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it.
What can I do when Prime Video is down?
Check Prime Video’s official status page for updates and try again in a few minutes. If primevideo.com works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on Prime Video, tell your customers on your status page before they email support.
Why is Prime Video not working for me when it is up?
Our check shows that primevideo.com answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break Prime Video for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when Prime Video goes down?
Prime Video has no status page we can read, so bookmark this page. For your own websites and APIs, Uptimecheck checks as often as every minute and alerts you by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook.
More Video, music and games services
All servicesKnow before your users ask.
Uptimecheck checks your own websites, APIs and cron jobs as often as every minute, confirms every failure from a second location and alerts you before your users start searching.
14-day free trial · Then free on 5 monitors · No credit card