Live status · Email and SMS
Is Proton Mail down?
Up · checkedNo, Proton Mail is not down right now: mail.proton.me answered our check at 18:21 UTC, and Proton Mail’s status page reports no problems.
Proton Mail is end-to-end encrypted email from Proton, a Swiss company.
14-day free trial · Then free on 5 monitors · No credit card
Up
Proton Mail is up
mail.proton.me answered our last check in 295 ms. The official status page reports no problems.
- Last checked
- Response
- HTTP 200 · 295 ms
- Checked from
- New York, London and Stockholm
- Uptime since 26 Oct
- 100%
Official status: All Systems Operational
Status pageEmail me when Proton Mail goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with Proton Mail?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether Proton Mail is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with Proton Mail reported in the last 24 hours.
//_02 Common problems
Proton Mail not working? Common problems and fixes
What usually helps when Proton Mail fails for you while it works for others.
Check mail.proton.me from our serverGuides
Outlook, Apple Mail or Thunderbird can’t connect
Desktop email apps connect through Proton Mail Bridge, which needs a paid plan and must be running. Use the password Bridge shows, not your Proton password.
Emails don’t arrive
Look in Spam and your filters, and check your storage: when it is full, new mail can’t arrive.
Sign-in asks for verification
Proton can ask you to prove you are human, especially on VPNs and shared networks. Its status page above shows problems with Mail and Proton’s other services.
//_03 Last 24 hours
Proton Mail response time
How long mail.proton.me took to answer our checks from New York, London and Stockholm, averaged per 15 minutes.
- Average
- 171 ms
- Slowest
- 231 ms
- Failed checks
- 0
//_04 Uptime
Proton Mail uptime, last 90 days
- 24 hours
- 100%
- Since 26 Oct
- 100%
//_05 Outages
Recent Proton Mail outages
Since we started checking Proton Mail on 26 Oct 2026, our checks every 2 minutes have not found Proton Mail down. Proton Mail’s status page reported no incidents in that time.
- Outages in our checks, since 26 Oct
- 0
- Downtime, since 26 Oct
- None
- Longest outage
- –
- Status page incidents, since 26 Oct
- 0
Outage timeline
No outages of Proton Mail, in our checks or on its status page, since we started checking it on 26 Oct 2026.
Open on Proton Mail’s status page
No open incidents on Proton Mail’s status page right now.
Proton Mail components on its status page
- Web Application Operational
- Free servers Operational
- Mobile Apps Operational
- Web Application Operational
- Mobile Apps Operational
- Web Application Operational
- Incoming Mail Operational
- Regular Servers Operational
- Web Application Operational
- Mobile and Desktop Apps Operational
- Browser Extensions Operational
- Mobile and Desktop Apps Operational
- Outgoing Mail Operational
- Secure Core Servers Operational
- Proton Docs Operational
- Streaming Operational
- Bridge Operational
- Mobile and Desktop Apps Operational
- Mobile Apps Operational
- SimpleLogin Operational
- Browser Extensions Operational
- Push Notifications Operational
- proton.me Website Operational
- protonvpn.com Website Operational
- Desktop Apps Operational
- Proton Wallet Operational
- Lumo by Proton Operational
Every Proton Mail outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show Proton Mail’s status on your site
Does your product depend on Proton Mail?
Uptimecheck watches Proton Mail’s status page and your own site, and alerts your team by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook when either has an outage, so you can tell your customers first.
//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
Checked from Stockholm, Sweden · Free, no sign-up
More on mail.proton.me: SSL certificate · DNS records · email setup · domain expiry
About Proton Mail outages
Is Proton Mail down right now?
No, Proton Mail is not down right now: mail.proton.me answered our check at 18:21 UTC, and Proton Mail’s status page reports no problems.
When was Proton Mail last down?
Our checks haven’t found Proton Mail down since we started checking it on 26 Oct 2026.
How often does Proton Mail go down?
Since we started checking Proton Mail on 26 Oct 2026, our checks every 2 minutes have not found Proton Mail down. Proton Mail’s status page reported no incidents in that time.
How does Uptimecheck check Proton Mail?
We request https://mail.proton.me/ every 2 minutes from New York, London and Stockholm. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it. We also read Proton Mail’s official status page every 2 minutes.
What can I do when Proton Mail is down?
Check Proton Mail’s official status page for updates and try again in a few minutes. If mail.proton.me works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on Proton Mail, tell your customers on your status page before they email support.
Why is Proton Mail not working for me when it is up?
Our check shows that mail.proton.me answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break Proton Mail for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when Proton Mail has an outage?
Yes. Start a free trial and Uptimecheck watches Proton Mail’s official status page for you and alerts you by email, SMS, Slack, Microsoft Teams, Discord, Telegram or webhook when it reports an outage, and again when it is resolved.
More Email and SMS services
All servicesKnow before your users ask.
Uptimecheck checks your own websites, APIs and cron jobs as often as every minute, confirms every failure from a second location and alerts you before your users start searching.
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