Live status · E-commerce and payments
Is Shopify down?
Up · checkedNo, Shopify is not down right now: shopify.com answered our check at 23:16 UTC, and Shopify’s status page reports no problems.
Shopify is an e-commerce platform for online stores.
14-day free trial · Then free on 5 monitors · No credit card
Up
Shopify is up
shopify.com answered our last check in 93 ms. The official status page reports no problems.
- Last checked
- Response
- HTTP 200 · 93 ms
- Checked from
- Stockholm, New York and London
- Uptime since 16 Oct
- 100%
Official status: All Systems Operational
Status pageEmail me when Shopify goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with Shopify?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether Shopify is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with Shopify reported in the last 24 hours.
//_02 Common problems
Shopify not working? Common problems and fixes
What usually helps when Shopify fails for you while it works for others.
Check shopify.com from our serverGuides
Checkout doesn’t work
Test a checkout yourself and check recent app or theme changes. Payment problems for every store show on Shopify’s status page.
The admin is slow or won’t load
Try another browser and turn off extensions. Problems for every store are listed on Shopify’s status page.
The store shows a password page
Password protection is on under Online Store › Preferences. Turn it off to open the store.
//_03 Last 24 hours
Shopify response time
How long shopify.com took to answer our checks from Stockholm, New York and London, averaged per 15 minutes.
- Average
- 104 ms
- Slowest
- 153 ms
- Failed checks
- 0
//_04 Uptime
Shopify uptime, last 90 days
- 24 hours
- 100%
- Since 16 Oct
- 100%
//_05 Outages
Recent Shopify outages
Since we started checking Shopify on 16 Oct 2026, our checks every 2 minutes have not found Shopify down. Shopify’s status page reported one incident in that time, on 29 Oct 2026.
- Outages in our checks, since 16 Oct
- 0
- Downtime, since 16 Oct
- None
- Longest outage
- –
- Status page incidents, since 16 Oct
- 1
Outage timeline
-
Some merchants encountering error messages within their admins
29 Oct 2026, 08:20 UTC · 40 min · status page
Open on Shopify’s status page
No open incidents on Shopify’s status page right now.
Shopify components on its status page
- Admin Operational
- Checkout Operational
- Reports and Dashboards Operational
- Storefront Operational
- API & Mobile Operational
- Third party services Operational
- Support Operational
- Point of Sale Operational
- Oxygen Operational
Every Shopify outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show Shopify’s status on your site
Does your product depend on Shopify?
Uptimecheck watches Shopify’s status page and your own site, and alerts your team by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook when either has an outage, so you can tell your customers first.
//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
Checked from Stockholm, Sweden · Free, no sign-up
More on shopify.com: SSL certificate · DNS records · email setup · domain expiry
About Shopify outages
Is Shopify down right now?
No, Shopify is not down right now: shopify.com answered our check at 23:16 UTC, and Shopify’s status page reports no problems.
When was Shopify last down?
Our checks haven’t found Shopify down since we started checking it on 16 Oct 2026. Shopify’s status page last reported an incident on 29 Oct 2026: “Some merchants encountering error messages within their admins”.
How often does Shopify go down?
Since we started checking Shopify on 16 Oct 2026, our checks every 2 minutes have not found Shopify down. Shopify’s status page reported one incident in that time, on 29 Oct 2026.
How does Uptimecheck check Shopify?
We request https://www.shopify.com/ every 2 minutes from Stockholm, New York and London. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it. We also read Shopify’s official status page every 2 minutes.
What can I do when Shopify is down?
Check Shopify’s official status page for updates and try again in a few minutes. If shopify.com works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on Shopify, tell your customers on your status page before they email support.
Why is Shopify not working for me when it is up?
Our check shows that shopify.com answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break Shopify for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when Shopify has an outage?
Yes. Start a free trial and Uptimecheck watches Shopify’s official status page for you and alerts you by email, SMS, Slack, Microsoft Teams, Discord, Telegram or webhook when it reports an outage, and again when it is resolved.
More E-commerce and payments services
All servicesKnow before your users ask.
Uptimecheck checks your own websites, APIs and cron jobs as often as every minute, confirms every failure from a second location and alerts you before your users start searching.
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