Live status · E-commerce and payments
Is Wero down?
Problems · checkedPartly: Wero is reachable, but reports problems. wero-wallet.eu answers our checks, but Wero's status page says: Crelan NV/SA (Crelan) has problems (1 of 44 components). Some features may not work.
Wero is the European Payments Initiative's mobile wallet for paying people and shops, offered by banks in Belgium, France, Germany, Luxembourg and the Netherlands; we check wero-wallet.eu.
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Problems
Wero reports minor problems
wero-wallet.eu answers our checks, but Wero's status page says: Crelan NV/SA (Crelan) has problems (1 of 44 components). Some features may not work.
- Last checked
- Response
- HTTP 200 · 477 ms
- Checked from
- Stockholm, London and New York
- Uptime since 3 Nov
- 99.789%
Official status: Crelan NV/SA (Crelan) has problems (1 of 44 components)
Status pageEmail me when Wero goes down
One email when it looks down, one when it’s back. Free, no account: confirm by email, stop with one click.
//_01 User reports
Having problems with Wero?
Tell us what isn’t working. Reports are anonymous and show up here within about a minute, so everyone can see whether Wero is failing for others too.
What isn’t working?
Reports, last 24 hours
Per 15 minutes, in UTC
- Last hour
- 0
- Usually per hour
- 0
- Last 24 hours
- 0
No problems with Wero reported in the last 24 hours.
//_02 Common problems
Wero not working? Common problems and fixes
What usually helps when Wero fails for you while it works for others.
Check wero-wallet.eu from our serverGuides
Your bank doesn’t offer Wero
Wero comes through participating banks, in the bank’s own app or the Wero app. Wero’s status page above lists the banks by country.
Paying a shop fails but sending money works
Wero’s status page lists paying in shops (E-Commerce Payments) separately from sending money to people (P2P Payments). Look at the one you use.
Money sent to a phone number doesn’t arrive
The person must have Wero set up with that phone number or email address. Ask them to activate Wero in their bank’s app first.
//_03 Last 24 hours
Wero response time
How long wero-wallet.eu took to answer our checks from Stockholm, London and New York, averaged per 15 minutes.
- Average
- 571 ms
- Slowest
- 1391 ms
- Failed checks
- 0
//_04 Uptime
Wero uptime, last 90 days
- 24 hours
- 100%
- Since 3 Nov
- 99.789%
//_05 Outages
Recent Wero outages
Since we started checking Wero on 3 Nov 2026, our checks found Wero down 3 times, for 6 min in total. The longest outage lasted 2 min, on 4 Nov 2026. That is 99.789% uptime from our checks. Wero’s status page reported one incident in that time, on 5 Nov 2026.
- Outages in our checks, since 3 Nov
- 3
- Downtime, since 3 Nov
- 6 min
- Longest outage
- 2 min
- median 2 min
- Status page incidents, since 3 Nov
- 1
Outage timeline
-
5 Nov 2026, 09:24 UTC · 2 h · status page
-
Timeout after 10 s
4 Nov 2026, 20:53 UTC · 2 min · our checks
-
HTTP 502 Bad Gateway
4 Nov 2026, 16:45 UTC · 2 min · our checks
-
Timeout after 10 s
4 Nov 2026, 00:15 UTC · 2 min · our checks
Open on Wero’s status page
No open incidents on Wero’s status page right now.
Affected now
- Belgium / Crelan NV/SA (Crelan) major outage
Every Wero outage since our checks started, with start, end and duration, and an Atom feed for your reader or Slack.
Show Wero’s status on your site
Does your product depend on Wero?
Uptimecheck watches Wero’s status page and your own site, and alerts your team by email, Slack, Microsoft Teams, Discord, Telegram, push or webhook when either has an outage, so you can tell your customers first.
//_06 Is it just you?
Check any website right now
One request from our server in Stockholm: if it answers there, the problem is probably your network.
Checked from Stockholm, Sweden · Free, no sign-up
More on wero-wallet.eu: SSL certificate · DNS records · email setup · domain expiry
About Wero outages
Is Wero down right now?
Partly: Wero is reachable, but reports problems. wero-wallet.eu answers our checks, but Wero's status page says: Crelan NV/SA (Crelan) has problems (1 of 44 components). Some features may not work.
When was Wero last down?
Our checks last found Wero down on 4 Nov 2026 at 20:53 UTC, for 2 min: Timeout after 10 s. Wero’s status page last reported an incident on 5 Nov 2026: “Crelan Wero Issues”.
How often does Wero go down?
Since we started checking Wero on 3 Nov 2026, our checks found Wero down 3 times, for 6 min in total. The longest outage lasted 2 min, on 4 Nov 2026. That is 99.789% uptime from our checks. Wero’s status page reported one incident in that time, on 5 Nov 2026.
How does Uptimecheck check Wero?
We request https://wero-wallet.eu/ every 2 minutes from Stockholm, London and New York. Any answer below HTTP 500 within 10 seconds counts as up, since large sites often answer automated requests with 403. A failure only counts once a second check confirms it. We also read Wero’s official status page every 2 minutes.
What can I do when Wero is down?
Check Wero’s official status page for updates and try again in a few minutes. If wero-wallet.eu works for us but not for you, try another network or browser, or clear your DNS cache. If your own product depends on Wero, tell your customers on your status page before they email support.
Why is Wero not working for me when it is up?
Our check shows that wero-wallet.eu answers. Your own network, a VPN, browser extensions, an outdated app or a problem with your account can still break Wero for you alone. The common problems on this page list what usually helps, and when many people report the same problem, it shows here.
Can I get an alert when Wero has an outage?
Yes. Start a free trial and Uptimecheck watches Wero’s official status page for you and alerts you by email, SMS, Slack, Microsoft Teams, Discord, Telegram or webhook when it reports an outage, and again when it is resolved.
Wero not working? Other E-commerce and payments services
All servicesKnow before your users ask.
Uptimecheck checks your own websites, APIs and cron jobs as often as every minute, confirms every failure from a second location and alerts you before your users start searching.
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