Glossary · Reliability metrics

What are the nines?

Nines of availability

The nines describe an availability target by its number of nines: two nines is 99%, three nines 99.9%, four nines 99.99% and five nines 99.999%. Each extra nine allows ten times less downtime.

How it works and why it matters

Percentages close to 100 look alike, but the downtime they allow does not. 99.9% allows 43 minutes and 49 seconds in an average month; 99.999% allows 26 seconds, less than it takes most teams to read an alert.

Higher targets need different engineering, not just more effort: redundancy across machines or regions, deploys without downtime, and detection measured in seconds. A service also can’t be more available than what it depends on: two dependencies at 99.9% each, both needed for every request, leave at most about 99.8%.

The table below uses the same definitions as the SLA and uptime calculator: a year is 365.25 days and a month a year ÷ 12 (30.44 days). Allowed downtime is rounded down to the second.

At a glance

Allowed downtime per uptime target
Uptime Per day Per month Per year
99% Two nines 14m 24s 7h 18m 18s 3d 15h 39m 36s
99.5% Two and a half nines 7m 12s 3h 39m 9s 1d 19h 49m 48s
99.9% Three nines 1m 26s 43m 49s 8h 45m 57s
99.95% Three and a half nines 43s 21m 54s 4h 22m 58s
99.99% Four nines 8s 4m 22s 52m 35s
99.999% Five nines 864ms 26s 5m 15s

How Uptimecheck helps

Uptimecheck shows uptime with three decimals close to 100%, so 99.95% and 99.99% never both round to 100%. Reports mark the monitors below an SLA target you pick: 99%, 99.5%, 99.9%, 99.95% or 99.99%.

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Read more in the guides

Guides 6 min read

What Does 99.9% Uptime Mean? SLA Downtime Explained

99.9% uptime allows 43 minutes and 49 seconds of downtime in an average month. What each level of nines allows per day, month and year, how SLAs measure uptime, how service credits work and how to choose a target.

Read

Questions

How much downtime is five nines?

99.999% allows 5 minutes and 15 seconds a year, or 26 seconds in an average month.

Is 100% uptime possible?

Not as a promise. Hardware fails, networks drop packets and every change carries risk. A service can have a month without measured downtime, but SLAs stop at a number of nines because perfect availability can’t be guaranteed.

Can checks every minute prove five nines?

No. Five nines allows 26 seconds a month, less than the time between two checks. Checks every minute suit targets from 99.9% to 99.99%; proving more needs far more frequent measurements or data from real traffic.

Downtime is obsolete.

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