How to add alert channels

Alert channels decide where Uptimecheck sends alerts: when an outage is confirmed, when the monitor recovers, and for slow responses and expiry reminders. Alerts go to email, Slack, Microsoft Teams, Discord, Google Chat, Mattermost, Telegram, PagerDuty, ntfy, Pushover, webhooks, push notifications on your phone and SMS.

Add a channel

1. Open Alert channels in the sidebar and choose Add channel.
2. Pick the type and give the channel a Name.
3. Enter what the type needs, such as email addresses, a webhook URL or an integration key. The dialog says where to find it.
4. Under When to alert, keep Right away, or wait 5 minutes to 1 hour for escalation.
5. Keep Send alerts for all existing monitors too ticked to add the channel to every monitor you have.
6. Choose Add channel, then Send test to see exactly how an alert looks there.

SMS alerts

1. Choose Add channel › SMS and enter the Mobile number in international format, such as +46 70 123 45 67.
2. On Start, which has no monthly SMS credits, SMS alerts use credits you buy. Until you have bought some, the dialog links to Buy SMS credits and Add channel stays off.
3. We text a 6-digit code to the number. Enter it under Confirm the number; it works for 10 minutes. Until the number is confirmed, the channel is paused. Confirm number in the list sends a new code.
4. Each text uses one SMS credit: one when a monitor goes down and one when it recovers. Send test on an SMS channel uses one credit too.
5. SMS goes to mobile numbers in the EU/EEA, the UK and Switzerland.
6. A workspace sends at most 100 texts in any 24 hours, alerts and tests together. Above that, a text isn’t sent and uses no credit, and owners get an email. See why an SMS alert wasn’t sent.

Default channels and pausing

• A Default channel is ticked automatically when you create a monitor. Existing monitors don’t change when you switch it.
• Each monitor’s form has an Alerts card where you tick the channels for that monitor.
• Pause alerts in a channel’s menu stops its alerts without losing its settings.
• Alert emails not arriving? See what to check.

How many channels each plan allows

Start includes 25 alert channels in total, Professional 75 and Business 250. For SMS, Professional includes 50 credits a month and Business 200, renewed on the 1st; any paid plan, Start included, can buy packs under Settings › Billing (100 for €12 or 500 for €55, excl. VAT), and bought credits never expire. A workspace sends at most 100 texts in 24 hours. One credit is one text. See the feature comparison for every limit, and alerts and notifications for how alerts work.