Every new workspace starts with a 14-day free trial of Professional, with no card. This is what happens around the end of it.
Before it ends
Workspace owners get an email 3 days before the trial ends and another the day before. Settings › Billing shows the days left. Once you have chosen a plan, the reminders stop.
If it ends without a plan
The workspace moves to the Free plan, and owners get an email that says what changed. Free has no end date and needs no card.
- Up to 5 website monitors keep running, the oldest first, and they are checked every 5 minutes instead of every minute.
- Up to 2 cron jobs, 1 domain, 1 DNS monitor, 1 status page and 3 alert channels stay on. Server monitors, real-browser flows, site health checks and SMS need a paid plan.
- Everything beyond that is paused, not deleted. Paused monitors keep their settings, and you can choose which ones run by pausing one and resuming another.
- Free keeps 90 days of history. Older uptime history and incidents are kept for 30 days after the move, then removed, unless you choose a plan before that.
- Status pages show “Powered by Uptimecheck” and custom CSS stops applying, but the settings are kept. A password-protected status page is unpublished rather than made public, until you remove the password or choose a plan.
Choose a plan
- Open Settings › Billing. Only the workspace owner can choose a plan.
- Choose Monthly or Yearly above the plans, then the plan’s button, such as Choose Start.
- Pay on the Stripe checkout page.
As soon as Stripe confirms the payment, usually within a minute, everything that was paused for the Free plan starts again, within the new plan’s limits.
Choose during the trial
Choose a plan before the trial ends and nothing pauses. With more than two days of the trial left, the rest of it carries over: your card is charged when the trial ends, and the Billing tab shows that date. With two days or less left, you pay when you subscribe.
Choosing a smaller plan than Professional? What doesn’t fit its limits is paused (the oldest stay on) and nothing is deleted; it resumes when you upgrade. Features it doesn’t include, such as the REST API on Start, stop working.
One trial per owner
If you own a workspace whose trial ended without a plan, a new workspace you create starts on the Free plan, without a trial. Choose a plan for more.
Failed payments later on
If a payment fails, owners get a “Payment failed” email and monitoring carries on for up to 14 days while Stripe retries the card. Update the card or pay the open invoice under Manage billing. If no payment succeeds by then, the workspace moves to the Free plan as above and owners are emailed; choosing a plan again brings everything back.
See how plans and billing work and the pricing page.